Changes to our Training Booking Terms & Conditions

We have recently updated our booking agreements for all our training, the new Terms and Conditions are shown below.

Terms & Conditions

Our aim is to make it as easy as possible to access the learning and development activities delivered and coordinated by the Liverpool Social Care Partnership (LSCP). By making a booking you agree to the following Terms and Conditions:

1. Bookings and any changes to bookings must be made by E-mail

2. Invoices must be paid promptly; we ask that Invoices are paid within 30 days

3. Should circumstances mean that you need to replace a delegate please advise us by e-mail

4. If an individual is unable to attend a session and you are unable to replace them with someone else the following charges will apply:

• More than a week prior to course start date - No charge

• 2 to 6 Days Prior to the course start date - 50% of total course fee

• Less than two days prior to course - Full fee payable

5. If a delegate does not attend a course, and we have not been previously informed by e-mail, the employer of that individual will be charged £50 per place or the full course fee, whichever is the greater.

6. If you arrive late for a course or are absent from a significant part of any session, we reserve the right to refuse admittance

7. On rare occasions, for unforeseen circumstances the LSCP may find it necessary to cancel a course. In such circumstances you will be given as much notice as possible and the offer of a free transfer to another date

8. It is the employer’s responsibility to ensure that all delegates meet the pre-requisite training, experience, qualifications or certification required for attendance of the programme for which they have applied. In all cases pre-requisites will be clearly stated in the pre-course information.

Guidelines to candidates / line managers / employers:

In the case of training sessions which involve physical activity it is the employer’s responsibility to ensure that candidates are free from any condition which will affect their capability or put them at risk by carrying out the tasks designated by the trainer.

We welcome delegates with disabilities, but it remains their employer’s responsibility to ensure that they are appropriately supported and that the LSCP are advised of any specific needs.

Liverpool Social Care Partnership (LSCP) Community Interest Company Reg. No. 721998